Experience

• Executive Producer at UX Magicians, Inc.

  San Francisco, United States of America

  January 2021 - April 2022

  Led multiple cross-disciplinary, distributed teams and oversaw all phases of the design and development portfolio of artwork production and software development projects from AAA video game experiences to full stack enterprise software for mobile, console and PC platforms.

  Clients: NFL, NBA, NCAA, Verizon, AppLovin, Kryss, Machine Zone, Ember.

  • Managed interdisciplinary teams of artists, game designers, engineers, and
  
  producers across multiple simultaneous agile product timelines on bi-weekly
  
  release cadences.
  
  • Shepherded all aspects of production, including project/feature development
  
  and assessment, planning and forecasting, visual roadmapping, organization
  
  and process optimization, and risk management/mitigation.
  
  • Reported directly to the studio founders and exec-level staff to garner support
  
  in translating the company vision and concepts into viable release products.
  
  • Liaised and strategized with clients, key stakeholders and internal studio
  
  teams by reviewing breakdowns for various projects to determine optimal
  
  path to production while still executing on the strategic vision of the product.
  
  • Led beyond my role to not only build, support and inspire inclusive
  
  relationships, but to mentor and elevate team members across all disciplines to cultivate a dynamic atmosphere of continuous learning and empowerment.

• Technical Project Manager at KIXEYE, INC.

  San Francisco, United States of America

  May 2013 - September 2015

  Promoted to execute all program initiatives within the Technical Operations team to support the digital organization, and several game studios focused on multiple genres for Web and Mobile video games.

  • Executed full cycle project management, and interfaced with multiple delivery teams to take ownership and accountability of technical project planning, execution, and delivery of all Security, Networking and Infrastructure program initiatives.
  
  • Led global deployments and migrations of highly scalable systems and services for 100% corporate adoption across all digital organizations and game studios.
  
  • Provided “go to” leadership, transparency, and visibility to all game studios to optimize program delivery, and establish management and organizational level processes to drive focus on tactical and strategic business objectives.
  
  • Achieved cost savings of over $1.5M annually through execution of several large-scale deployments, data migrations, and system upgrades, while retaining 99.99%+ video game and infrastructure uptime.
  
  • Guided projects responsible for LiveOps service optimizations through A/B testing, enhancements, in-game incentives, and data analysis/reporting to improve stability and increase player retention.

  • Titles: Backyard Monsters: Unleashed, TOME, War Commander, Battle Pirates, Vega Conflict.

• Senior Program Manager | Product Owner at Lonely Planet

  San Francisco, United States of America

  February 2016 - April 2020

  Led a multitude of product design initiatives for the architecture/infrastructure component of Lonely Planet’s digital product organization to enable delivery of inspirational travel content across LonelyPlanet.com, Fortune 100 partnerships (Google, Apple, Samsung), and award-winning mobile apps for iOS/Android/Tizen.

  • Translated corporate directives into concise, compelling infrastructure improvement programs via OKR execution, process improvements, metrics reporting, cost and KPI analyses, roadmapping and resource allocation.
  
  • Drove all technical program initiatives to create, deploy and manage an ecosystem of 30+ different extensible APIs and microservices that allowed partners to integrate and consume Lonely Planet content in real time.
  
  • Spearheaded a company-wide effort to migrate several fragmented CMS platforms to a new consolidated CMS, resulting in reduced costs, and significantly reducing deployment time by over 90% (2W  24H).
  
  • Prompted the UI/UX redesign of several key site features and internal admin tools to streamline the content creation process, resulting in enhanced user experiences and increased customer engagement and site retention.
  
  • Implemented project planning system to streamline and communicate actionable project vision, and execute a wide range of project management processes, resulting in faster stakeholder buy-in and increased team efficiency.